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Terms & Conditions

Terms and Conditions (Legal Jargon)

Data Protection

1.1. We are committed to protecting your privacy, your dog’s privacy and anyone else you know on the street and the security of any information given to us in order for us to process your order.

2. Our Data Protection Policy

2.1 We will not gather or hold personal information about you unless you have given your express permission for us to do so. By placing an order, you will consent to the use of such personal information. If you sign up to any of our mailing lists, you also consent to the use of this information. Lovely Discount offers will be sent through the year.

2.2 Any personal information held or processed will be kept up-to-date and will be destroyed as soon as the reason for its collection or processing has lapsed. No personal data about customers will be passed to any third party, except to offer you the opportunity to purchase from The Company, to fulfil the delivery of the goods to you, and as is necessary to process credit or debit card payments.

2.3 Your privacy and confidence will be respected at all times.

3. What Information is collected about you and how is it used?

3.1 When you place an order, we need to collect your name, address, e-mail and telephone number as well as details of the method by which you intend to pay for the Goods. This information allows us to process your offer to purchase Goods and delivery of those Goods to you. (That’s how it works really) We use your e-mail address to send you notification of the status of the order. We will contact you by e-mail or by telephone if any problems occur regarding delivery of the Goods to you.

3.2 This information may be provided to third party service providers for the purpose of processing your offer to purchase the goods.

3.3 We may use your e-mail address to provide you with information on products, services, promotions and lots of special offers where you have indicated that this is acceptable by placing an order therefore agreeing with our terms and conditions.

3.4 If you supply your email address without placing an order – through a mailing list sign up - your email address will not be used for any other purpose and will not be held on file by ourselves or any third parties after the reason for collecting it has lapsed. Promise, no fingers crossed.

3.5 Should you wish to stop receiving emails from The Company, you can unsubscribe using the 'unsubscribe' link at the bottom of the emails, by changing your update preferences in the 'My Details' section of 'My Account' on any of our websites or by emailing us at with unsubscribe in the email title.

4. Third parties

4.1 We will not sell or pass your details to third party organisations except to offer you the opportunity to purchase from The Company, to fulfil delivery of the goods to you and for the purpose of processing your offer to purchase the goods.

5. Consent

5.1 By making offer to purchase Goods you consent to the information you provide to us being processed for any of the above purposes. Bottom of Form

That’s it. Boring wasn’t it.